Certified Digital Services Project Manager (CDSPM)
Online Course
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Overview
Certified Digital Services Project Manager Course Overview
Bringing Digital Services to Project Managers around the world, this Certified Digital Services Project Manager course represents the next stage in the evolution of project management, allowing professionals in all sectors to become specialised Digital Project Management experts for the first time. With allowances for the special complexity of the digital landscape, this CDSPM course allows delegates to learn the principles of digital service development in a practical new context. In discovering more about managing digital services, delegates will also be equipped with an in-depth understanding of a software development methodology used throughout the IT industry.
With principles that centre on iterative feedback, responsiveness to change, and the importance of individuals over processes, this CDSPM course relies on twelve core principles that will encourage delegates to put customer concerns first while delivering more cost-effective projects across the entire service life cycle.
Delivered by one of The Knowledge Academy’s experienced and well-renowned Project Managers, this 2-day Certified Digital Services Project Manager course will allow organisations to make the most of their knowledgeable employees and digital environments in order to create and maintain innovative digital services within the core guidelines of the Digital Service Principles (DSPs). Its emphasis on satisfying customers and responding to user feedback will allow organisations to deliver more effective and satisfying customer service and user experiences than ever before. Covering a wide range of concepts from digital product management methodologies to finalising the digital sign off after transitioning to the service management phase, this CDSPM course offers delegates a holistic overview of how to navigate and manage projects in a new and dynamic digital environment.
Description
Certified Digital Services Project Manager Course Outline
Certified Digital Services Project Manager (CDSPM) training course covers the following topics:
Introduction to Digital Service Principles (DSPs)
- What are digital services?
- Twelve Core Principles
Digital Product Development Methodologies
- Waterfall product development
- Agile development
Roles and Responsibilities
- Digital Roles
- Cross-functional teams
Digital Service Lifecycle
- Discovery
- Alpha
- Private Beta
- Public Beta
- Service Management
Digital User Experience
- User stories
- Analogue user experience
Performance Metrics and Management
- Increments and Progress Reviews
- Managing Digital Project Outcomes
- Stakeholder Management
- KPIs
- Communication Skills
Digital Project Closure
- Finalise Digital Sign Off
Who is this course for?
Anybody interested in learning how to deliver digital services.
Requirements
Who should attend this Project Management course?
The target audience for this course covers individuals who work in Project Management positions and are looking to advance and apply their skills in a digital environment. As it is applicable across all sectors, project managers from all industries are encouraged to attend.
Prerequisites
There are no formal prerequisites for taking this course, meaning that anyone who is interested is welcome to attend.
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
